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Customer support

Typical Swiss values such as punctuality, reliability and dedication to service are deeply entrenched in the Tulux approach to quality. Our skilled contacts are happy to help.

Our technical customer support is happy to help with any requests, queries and quality issues with products. If necessary, you can also order replacement parts from our technical customer support.

You can contact our technical customer support on T +41 55 465 60 00.

Furthermore, at Tulux, all customer feedback flows into internal quality control and optimisation processes, in anonymised form. This means that future customers will benefit from your feedback.